Frequently Asked Questions
Everything you need to know about our premium apparel and collectibles.
How long does shipping take for new apparel drops?
Standard shipping typically takes 3-7 business days within the domestic region. For limited edition fashion drops, please allow an additional 2 days for specialized packaging to ensure your items arrive in mint condition.
What is your return policy on wearable merchandise?
We offer a 30-day return policy for all apparel. Items must be unworn, unwashed, and still have the original tags attached. Please note that sealed trading card packs are non-returnable once the seal is broken.
Are your clothing items officially licensed?
Yes, all 'Pokemon Cards' branded apparel and accessories are 100% officially licensed. We pride ourselves on delivering authentic high-quality streetwear and collectibles.
How do I know which size to order?
We provide a detailed size guide on every product page. Our 'Trainer Series' hoodies and tees generally follow a standard unisex fit, but we recommend measuring a favorite garment at home to compare.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my graphic tees to prevent fading?
To preserve the high-quality screen prints, we recommend washing your garments inside out in cold water and tumble drying on low heat or hanging to dry.